Telephone Interpretation Services
Whether you need an interpreter in the next 60 seconds or want to pre-book a specialist for next Thursday's deposition — we have you covered. Two services, one provider. 220+ languages.
On-Demand vs. Scheduled
Different situations call for different approaches. Choose the service that fits your need — or use both.
On-Demand OPI.
No appointment needed. Dial your dedicated number anytime — day or night — and connect with a qualified interpreter in minutes. Perfect for emergencies, walk-in patients, and high-volume call centers.
- ✓Connect within minutes — no appointment
- ✓Available 24/7/365 including holidays
- ✓220+ languages on demand
- ✓Pay-per-minute pricing, no minimums
- ✓Toll-free dedicated access number
- ✓Ideal for emergencies & walk-ins
Scheduled OPI.
Pre-book a phone interpreter for a specific date and time. We match you with a specialist who understands your field — and arrives prepared with your terminology and context.
- ✓Pre-matched specialist interpreter
- ✓Prepared for your topic & terminology
- ✓Guaranteed availability at your time
- ✓Subject-matter expertise (legal, medical, etc.)
- ✓Longer session support
- ✓Ideal for depositions, hearings & appointments
Getting started is simple
Two paths — same dispatch team, same vetted interpreter network.
- 01SetupSign Up
Create your on-demand account and receive your dedicated toll-free number and access code.
- 02DialDial In
Call your toll-free number anytime — 24/7/365 — and enter your access code.
- 03LanguageSelect Language
Tell the operator which language you need. We cover 220+ languages.
- 04TalkStart Talking
Connected in minutes. Your interpreter facilitates the conversation in real time.
- 01QuoteGet a Quote
Tell us the language, date, time, duration, and subject matter for your session.
- 02MatchWe Match
We assign a specialist interpreter with expertise in your specific field and language pair.
- 03ConfirmConfirmation
You receive confirmation with session details, interpreter profile, and dial-in information.
- 04SessionSession Day
Your interpreter calls in at the scheduled time — prepared and ready for your topic.
Industries We Serve
We serve thousands of organizations across healthcare, legal, government, education, and more — with interpreters trained in industry-specific terminology.
Healthcare & Medical
Patient intake, informed consent, discharge instructions, mental health evaluations, and telehealth appointments — with interpreters trained in medical terminology.
- Patient consultationsINTAKE
- Emergency triageLIVE
- Informed consentPREP
- TelehealthNOTES
Legal & Courts
Depositions, attorney-client calls, immigration hearings, arraignments, and witness interviews. Our interpreters understand legal terminology and protocol.
- DepositionsINTAKE
- Attorney-client callsLIVE
- Immigration hearingsPREP
- Witness interviewsNOTES
Insurance & Financial
Claims processing, policy explanations, fraud investigations, and customer service calls. Interpreters trained in financial terminology.
- Claims intakeINTAKE
- Policy explanationsLIVE
- Fraud investigationsPREP
- Customer serviceNOTES
Government & Public Services
911 dispatch, social services, public benefit applications, and government agency support. Including LEP compliance for federally funded programs.
- 911 dispatchINTAKE
- Social servicesLIVE
- Benefits applicationsPREP
- Agency supportNOTES
Education
Parent-teacher conferences, IEP meetings, enrollment assistance, and student counseling. Interpreters familiar with education terminology.
- Parent-teacher conferencesINTAKE
- IEP meetingsLIVE
- EnrollmentPREP
- CounselingNOTES
Customer Support & Call Centers
Multilingual customer service, technical support, and helpdesk operations. Seamless integration with your existing phone system.
- Customer service linesINTAKE
- Technical supportLIVE
- HelpdeskPREP
- Sales inquiriesNOTES
Why Link Translations
Since 1995, we've been connecting people across languages. Our telephone interpretation service is backed by 30 years of experience and a nationwide network of over 9,000 interpreters.
- 019,000+ interpreters nationwide
- 02In business since 1995
- 03Dedicated account managers
- 04Flat-rate pricing — no hidden fees
- 05Both on-demand and scheduled under one roof
Quality & Compliance
Every interpreter in our telephone network is vetted, tested, and certified. We maintain strict quality standards and full compliance with industry regulations.
- ATrained healthcare & legal interpreters
- BCourt-certified interpreters for legal
- CRigorous vetting & language testing
- DCall recording available on request
- EInterpreter performance monitoring
Which service fits your needs?
| On-DemandInstant access | ScheduledPre-booked | |
|---|---|---|
| Connection Speed | Within minutes | Pre-booked, guaranteed slot |
| Availability | 24/7/365 | Business hours & scheduled slots |
| Interpreter Match | Next available qualified interpreter | Pre-matched specialist |
| Subject Preparation | General expertise | Topic-specific preparation |
| Session Length | Typically short (5–30 min) | Any length (30 min – 4+ hrs) |
| Best For | Emergencies, walk-ins, call centers | Depositions, hearings, appointments |
| Pricing | Per-minute | Per-session or hourly |
| Cancellation | No commitment — call anytime | Advance notice required |
On-demand connects you with the next available interpreter within minutes — no appointment needed. Scheduled lets you pre-book a specialist for a specific date and time, with preparation for your topic and terminology. Use on-demand for urgent, unplanned calls and scheduled for important sessions that benefit from interpreter preparation.
On-Site Interpretation
Court-certified and medically qualified interpreters dispatched in person.
Video Remote Interpretation
On-demand video access to qualified interpreters in 200+ languages.
Simultaneous Interpretation
Real-time conference interpretation backed by certified interpreter teams.
Consecutive Interpretation
Pause-and-translate interpretation for meetings, depositions, and clinics.
Get an instant quote
in seconds.
On-demand telephone interpretation begins in under 30 seconds. Scheduled assignments are confirmed within the hour.
