Phone interpreters, on your terms
Whether you need an interpreter in the next 60 seconds or want to pre-book a specialist for next Thursday's deposition — we have you covered. Two services, one provider. 220+ languages.
On-demand for urgency. Scheduled for precision. Choose what fits your situation.
On-Demand vs. Scheduled
Different situations call for different approaches. Choose the service that fits your need — or use both.
On-Demand
Instant AccessNo appointment needed. Dial your dedicated number anytime — day or night — and connect with a qualified interpreter in minutes. Perfect for emergencies, walk-in patients, and high-volume call centers.
Scheduled
Pre-BookedPre-book a phone interpreter for a specific date and time. We match you with a specialist who understands your field — and arrives prepared with your terminology and context.
Getting started is simple
On-Demand Process
Create your on-demand account and receive your dedicated toll-free number and access code.
Call your toll-free number anytime — 24/7/365 — and enter your access code.
Tell the operator which language you need. We cover 220+ languages.
Connected in minutes. Your interpreter facilitates the conversation in real time.
Scheduled Process
Tell us the language, date, time, duration, and subject matter for your session.
We assign a specialist interpreter with expertise in your specific field and language pair.
You receive confirmation with session details, interpreter profile, and dial-in information.
Your interpreter calls in at the scheduled time — prepared and ready for your topic.
Which service fits your needs?
Not sure which to choose? Many of our clients use both. Contact us and we'll help you decide.
Industries We Serve
We serve thousands of organizations across healthcare, legal, government, education, and more — with interpreters trained in industry-specific terminology.
Healthcare & Medical
Patient intake, informed consent, discharge instructions, mental health evaluations, and telehealth appointments — with interpreters trained in medical terminology.
Legal & Courts
Depositions, attorney-client calls, immigration hearings, arraignments, and witness interviews. Our interpreters understand legal terminology and protocol.
Insurance & Financial
Claims processing, policy explanations, fraud investigations, and customer service calls. Interpreters trained in financial terminology.
Government & Public Services
911 dispatch, social services, public benefit applications, and government agency support. Including LEP compliance for federally funded programs.
Education
Parent-teacher conferences, IEP meetings, enrollment assistance, and student counseling. Interpreters familiar with education terminology.
Customer Support & Call Centers
Multilingual customer service, technical support, and helpdesk operations. Seamless integration with your existing phone system.
Why Link Translations
Since 1995, we've been connecting people across languages. Our telephone interpretation service is backed by 30 years of experience and a nationwide network of over 9,000 interpreters.
Quality & Compliance
Every interpreter in our telephone network is vetted, tested, and certified. We maintain strict quality standards and full compliance with industry regulations.
Frequently Asked Questions
What's the difference between on-demand and scheduled telephone interpretation?
On-demand connects you with the next available interpreter within minutes — no appointment needed. Scheduled lets you pre-book a specialist for a specific date and time, with preparation for your topic and terminology. Use on-demand for urgent, unplanned calls and scheduled for important sessions that benefit from interpreter preparation.
Can I have both on-demand and scheduled services on the same account?
Absolutely. Many of our clients use on-demand for day-to-day calls and scheduled for high-stakes sessions like depositions or medical evaluations. Your account manager can set up both under a single account.
How quickly can I start using on-demand interpretation?
Once you sign up and receive your dedicated toll-free number and access code, you can start using the service immediately. Setup is typically completed within one business day.
How far in advance do I need to schedule an interpreter?
We recommend scheduling at least 24–48 hours in advance for common languages and further ahead for rare languages or specialized subjects. However, we do our best to accommodate last-minute requests.
Are telephone interpreters certified?
Yes. Our interpreters hold professional certifications and are tested for fluency, neutrality, and industry-specific knowledge. For legal settings, we provide interpreters certified for court proceedings.
Are your telephone interpreters trained for sensitive calls?
Yes. Our interpreters are trained for healthcare, legal, financial, and other sensitive settings. Medical interpreters understand clinical terminology and patient communication protocols. Legal interpreters are certified for court proceedings and depositions.
Ready to connect?
Need an interpreter right now? Sign up for on-demand. Have an upcoming session? Order a scheduled interpreter. Either way, we've got you covered.