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Privacy Policy

Your Privacy Matters

This policy describes how Link Translations, Inc. collects, uses, and protects personal information through our website and translation & interpretation services.

Last updated: March 1, 2026

Encrypted
256-bit SSL/TLS
NDA-Covered
All linguists & staff
PCI Compliant
Payments via Stripe
No Data Sales
Your data is yours

By using our website or engaging our services, you consent to the practices described in this policy. This policy applies to all users of our site, including customers, linguists, and visitors.

What we collect

Information We Collect

Personal Information You Provide

We collect personal information when you:

Request a quote or place an order
Create an account (customer or linguist)
Contact us via email, phone, or form
Subscribe to our communications
Apply to join our linguist network

This may include:

Full name, email, phone, and address
Company name and job title
Billing and payment information
Language preferences & service needs
Professional credentials (for linguists)
Documents submitted for translation

Documents Submitted for Translation

Documents submitted for translation or certified translation may contain personal, legal, medical, or financial information. We treat all submitted documents as strictly confidential and process them solely for providing the requested services. Documents are handled in accordance with our Data Security Policy.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

IP address and approximate location
Browser type, OS, and device info
Pages visited and time spent
Referring website or search terms
Cookie identifiers and session data
Language and locale preferences
How it's used

How We Use Your Information

Provide, manage, and deliver translation and interpretation services
Process payments and send invoices
Communicate with you about your projects, quotes, and account
Assign qualified linguists based on language pair and subject matter
Improve our website, services, and customer experience
Comply with legal obligations and resolve disputes
Send service-related and, with consent, marketing communications
Confidentiality

Confidentiality of Client Documents

Confidentiality is fundamental to our business. All documents submitted for translation are treated as strictly confidential.

NDA-Protected

All linguists sign Non-Disclosure Agreements before receiving any project materials.

Access-Controlled

Documents are accessible only to assigned linguists and authorized Link Translations staff.

Purpose-Limited

We do not use your documents for any purpose other than providing the requested services.

No AI Training

We do not train AI models on your content or share documents with third parties for their own use.

Sharing practices

How We Share Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

1

Linguists and Service Providers

Assigned translators and interpreters receive only the information necessary to complete your project (e.g., documents for translation, appointment details for interpretation).

2

Payment Processors

Stripe processes payments on our behalf. We do not store credit card information on our servers.

3

Legal Compliance

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

We will never sell your personal information. Period.

Security

Data Security

We implement industry-standard security measures to protect your information. All data is transmitted via SSL/TLS encryption. Our infrastructure runs on secure, access-controlled cloud servers. For detailed information, see our Data Security Policy.

After a transaction, your private financial information (credit card numbers, bank account details) is not stored on our servers. Payment data is handled exclusively by our PCI-compliant payment processor, Stripe.

Your rights

Your Rights

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal retention requirements)
Opt out of marketing communications at any time
Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@link-translations.com.

Additional Information

Cookies

We use cookies to improve your browsing experience, remember preferences, and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

Children's Privacy

Our services are not directed at individuals under 13. We do not knowingly collect information from children. If we become aware of such collection, we will delete it promptly.

Policy Changes

We may update this policy from time to time. When we make changes, we'll update the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, contact us at:

Link Translations, Inc. · 66 Wynnewood Lane, Stamford, CT 06903